If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one of the same or lower price.
You can return any unused product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
How to return merchandise
We are unable to refund return shipping costs.
If you choose to return merchandise at your own cost, the return address is below. Retain any tracking numbers and receipts. We cannot be responsible for merchandise lost en route. We do not accept CODs or packages marked “Bill Recipient.”
NPG Sports 32751 Matthew Drive Dana Point,CA 92629
If you believe you have a defective item, please read the following:
Due to the intense nature of the game, all items will experience normal wear and tear such as: color loss, material wear, loose threads, small gaps between the outsole and the upper, etc.
All equipment may need replacement after a season of play due to normal wear and tear.
Normal wear and tear will begin to show even within the first few uses. This is both normal and expected. These occurrences are common and not indicative of an item’s defectiveness (poor workmanship or materials).
Very few items are truly defective. Genuine defects most often reveal themselves within 60 days of purchase. An item’s price does not indicate longevity, merely the quality of the materials and technology used in its construction.